Linear Storage Solutions Ltd is committed to ensuring that your privacy is protected.

This privacy policy sets out how Linear Storage Solutions Ltd uses and protects any information that you provide.

Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Linear Storage Solutions Ltd may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 April 2018.

What we collect

We may collect the following information about you, depending on how you interact with us:

  • name and job title
  • company name and address
  • contact information including email address and telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

How we get the information and why do we have it

Most of the personal information we process is provided to us directly by you either by telephone, email or when you complete a form on one of our websites.

Under the General Data Protection Regulation (GDPR), we must always have a lawful basis for processing your data. This may be because we need it to fulfil our contractual obligation to you, because you have provided consent for us to use your personal data or because it is in our legitimate interests to use it.

Whenever you are asked to fill in a form on one of our websites, you must tick a box to consent to the website storing your information so that we can respond to your enquiry.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address shown below or by email to

What we do with the information we have

We use this data to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Supplying our products and services to you. Your personal data is required in order for us to enter into a contract with you and complete orders you place.
  • Internal record keeping, providing and managing your account.
  • Communicating with you including responding to emails, calls and enquiries via any of our websites (, and
  • Administering the Client Document Area of our rack inspections website.
  • Personalising and tailoring our products and services to you.
  • Supplying you with information by email and/or post that you have opted-in to.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, and with your permission, we may also use your personal information to contact you for market research purposes. We may contact you by email, telephone and/or SMS message, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Link to Google Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Will you share my personal data?

We will never sell your personal information to third parties.

We may share your data with staff members, suppliers, sub-contractors, payment providers, delivery companies and other organisation that might be required in order to provide you with goods and services.

We sometimes use third party services to process your data (eg. MailChimp). We will always make sure any third parties we use are reputable, secure and process your data in accordance with your rights under the GDPR.

How long will you keep my personal data?

We will not keep your personal data for any longer than is necessary. Data will be kept until you specifically opt-out of receiving any further communication from us. Where you have withdrawn consent for us to use your data we may retain some information as a record of you withdrawing consent.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate or incomplete.

Your right to erasure – You have the right to ask us to delete or remove your personal data in certain circumstances.

Your right to restrict processing – You have the right to ask us to restrict the processing of your data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to be informed – You have the right to know how we intend to use your personal data when it is being gathered, and you must freely give your consent to it.

Further information about your rights can also be obtained from the Information Commissioner’s Office ( or your local Citizens Advice Bureau.

You are not required to pay any charge for exercising your rights. If you would like to make a request, please contact us using the details provided below. We have one month to respond to you.

Controlling your personal information

It is important that the information we hold is up-to-date and accurate. Please call, email or write to us at the address below to update or correct the data we hold about you.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and the General Data Protection Policy 2018. If you would like a copy of the information held please call, email or write to us at:

Linear Storage Solutions Ltd
The Annexe
30 Christchurch Road

T: 0800 917 1103



Through agreeing to this privacy notice you are consenting to Linear Storage Solutions Ltd processing your personal data for the purposes outlined.

Changes to Privacy Policy

This privacy policy may change from time to time to reflect changes in the law, our practices or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Last updated: March 2021.